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The following services are provided to all visitors
- Mall Gift Cards
- Store Information
- Automated Teller Machines
- Strollers and Wheelchairs
- Lost and Found
- Family Restrooms
- Shopping Bags
- Security Assistance
- Facsimile Services
- Telephone Device for Hearing Impaired
- Employment Opportunities Listings
- Area Maps
- Transportation Assistance
Guest Services is located on the upper level in Center Court, near the escalator.
For more information, please call (515) 225-3631 or email us at info@valleywestmall.com
Mall Gift Cards
Available at Guest Services for any denomination $5-$500. Payment may be made with cash, check, Visa, Mastercard or Discover.
Play Area for kids
New in 2007, the Enchanted Kingdom Play Center sponsored by MetaBank . Children 42” and smaller are welcome to kick off thier shoes and play with all of the enchanted creatures including a sea serpant, frog prince and dragon. The MetaBank Play Center is located on the lower level of Younkers Court.
Automated Teller Machines
We have three available for your needs. They are located on the upper level near Guest Services, on the upper level near Younkers as well as in the Food Court.
Strollers
Strollers are available for your convenience at a small fee. Single, double and infant strollers are available at Guest Services. Complimentary wheelchairs may be also checked out at Guest Services.
Family Restrooms
Located on the upper level, near J C Penney. Nursing room and lounge area are also available. Physically challenged accessible.
Security Assistance
Public Safety Officers are available for customer/mall employee escorts to and from vehicles.
Employment Opportunity Listings
Current employment opportunities available within the Mall. Not all employment opportunities are listed. Check with individual stores for the most current openings.
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